Diversified Water Solutions - Total Water Management

Comprehensive Water Treatment and & Management Solutions



Water Softener Servicing & Maintenance

Diversified Water Solutions provides professional servicing and maintenance of water softeners across commercial and industrial applications, ensuring reliable hardness removal and consistent feedwater quality for boilers, cooling systems, process equipment, and potable water infrastructure. Properly maintained softeners are critical to preventing scale formation, protecting downstream assets, and maintaining overall system efficiency.

Our softener services include inspection of vessels and internals, resin condition assessment, valve and control head checks, regeneration verification, brine system inspection, and performance testing. Hardness leakage is monitored to confirm effective operation, and regeneration cycles are reviewed to ensure salt usage and recovery rates are optimised. These routine checks help identify emerging issues early, preventing loss of softening capacity or unplanned downtime.

We also provide fault diagnosis and repair for underperforming or failed softeners. This may include resin replacement, repair or replacement of control valves, injector and seal servicing, brine system remediation, and correction of hydraulic or programming issues. Where systems are no longer fit for purpose, we can recommend upgrades or modifications to restore reliability and performance.

Softener servicing is commonly integrated with broader boiler, cooling tower, and RO pre-treatment programs, ensuring upstream water quality supports downstream treatment objectives. By aligning softener operation with chemical dosing and monitoring strategies, we help reduce chemical demand, improve cycles of concentration, and extend the life of critical equipment.

All servicing works are supported by clear reporting and practical recommendations, providing clients with visibility of system condition and maintenance requirements. Whether maintaining small commercial units or large industrial softening systems, Diversified Water Solutions delivers dependable softener service focused on performance, reliability, and long-term asset protection.